Terms of Service

Effective Date: 15/05/2024
Store Name: Dellacity
Company: [yourcompany]
Business Address: [youraddress]
Support Email: support@dellacity.com
Customer Support Hours: Mon – Sat / 8:00 AM – 7:00 PM

Introduction & Agreement to Terms

Welcome to Dellacity (“Dellacity,” “we,” “us,” or “our”). These Terms & Conditions (“Terms,” “Terms of Service”) govern your use of our website and any purchases, services, features, or content made available through our online store (the “Site”).

By accessing or using the Site, purchasing a product, creating an account, or interacting with any portion of our store, you agree to be bound by these Terms. If you do not agree, you may not access or use the Site.

Dellacity is owned and operated by [yourcompany], located at [youraddress].

These Terms are designed to comply with:

  • Shopify Legal Framework

  • U.S. Consumer Protection Laws

  • FTC Requirements for Online Commerce

  • GDPR, CCPA/CPRA, and international data standards

We reserve the right to modify or update these Terms at any time. Continued use of the Site constitutes acceptance of the most recent version.

Eligibility to Use the Website

To use our Site, you must:

  • Be at least 18 years old or the legal age of majority in your jurisdiction

  • Provide accurate and complete information

  • Not use the Site for any fraudulent, illegal, or unauthorized purpose

If you are accessing the Site on behalf of a business entity, you represent that you are authorized to act on behalf of that entity. We reserve the right to refuse service at our discretion.

Account Registration & Responsibilities

You may create an account to streamline your shopping experience. You are responsible for:

  • Maintaining the confidentiality of your login credentials

  • Ensuring account information is accurate and current

  • Notifying us immediately of unauthorized access

Account data is stored securely by Shopify, and passwords are encrypted. We may suspend or terminate accounts that violate these Terms or pose security risks.

Products, Listings & Availability Disclaimer

We strive to ensure product information is accurate; however:

  • Product colors may vary by device

  • Inventory levels may change without notice

  • Products may be modified or discontinued at any time

  • Availability is not guaranteed

Pricing, Taxes & Modifications

All prices:

  • Are displayed in USD unless otherwise stated

  • Exclude taxes, duties, or customs fees (where applicable)

  • May change without notice

If a pricing error occurs, we reserve the right to cancel the order and issue a refund. Customers are responsible for applicable taxes based on their location.

Order Acceptance, Refusal & Cancellation

Submitting an order does not guarantee acceptance. We may:

  • Accept or reject orders at our discretion

  • Cancel orders flagged for fraud or pricing errors

  • Limit quantities or request verification

If an order is canceled after payment, a refund will be issued and you will be notified by email.

Billing & Payment Terms

Payments are processed through secure third-party providers (such as PayPal, when available). We do not store or access your full financial information. All payments must be authorized before shipment.

Suspicious transactions may be delayed or declined for fraud prevention.

Shipping, Delivery & Risk of Loss

We ship to eligible destinations as listed on our Site. Delivery times are estimates only and not guaranteed. Risk of loss transfers to the customer once the package is handed to the carrier.

We are not responsible for delays, incorrect addresses, or carrier-related issues.

Returns, Refunds & Replacements

Returns and refunds are governed by our separate Return Policy. We reserve the right to refuse returns that do not meet policy requirements, including used or damaged items.

Accuracy of Information

The Site may occasionally contain errors or omissions related to product descriptions, pricing, or availability. We reserve the right to correct errors and cancel affected orders.

Prohibited Uses

You may not use the Site for:

  • Fraud or illegal activities

  • Intellectual property infringement

  • Data scraping or unauthorized data collection

  • Uploading malicious code

  • Violating Shopify policies or applicable laws

Violations may result in termination of access.

Intellectual Property Rights

All Site content, including text, images, branding, logos, and design elements, is the exclusive property of Dellacity or its licensors. Unauthorized use is strictly prohibited.

Third-Party Tools & Services

Our store uses third-party tools and services (e.g., Shopify features, payment processors, analytics tools). These services operate under their own terms and privacy policies. We are not responsible for their practices.

User Comments, Reviews & Submissions

By submitting content (reviews, comments, images), you grant us a non-exclusive, royalty-free license to use that content for business purposes. Content must be lawful and not misleading.

Personal Information & Privacy

Your personal information is governed by our Privacy Policy, which explains how data is collected, used, and protected. By using the Site, you consent to those practices.

Disclaimer of Warranties

The Site and products are provided on an “as is” and “as available” basis. We make no warranties regarding uninterrupted service, accuracy, or suitability for a particular purpose.

Limitation of Liability

To the maximum extent permitted by law, Dellacity shall not be liable for indirect or consequential damages. Our total liability will not exceed the amount paid for the product in question.

Indemnification

You agree to indemnify and hold harmless Dellacity and its operators from any claims arising out of misuse of the Site or violation of these Terms.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.

Termination

We may suspend or terminate access to the Site for violations of these Terms, fraud, or illegal conduct. Obligations incurred prior to termination remain enforceable.

Governing Law & Jurisdiction

These Terms are governed by the laws of the United States and the state applicable to [youraddress], without regard to conflict-of-law principles.

Changes to Terms of Service

We may update these Terms at any time. Changes take effect upon posting. Continued use of the Site constitutes acceptance of the updated Terms.

Contact Us
Email: support@dellacity.com
Support Hours: Mon – Sat / 8:00 AM – 7:00 PM